EST. 2009 · AI Automation & Shopify Engineering practices live for 2026 See what's new →
/ AI Automation

AI is not a chatbot on the side of your website.

The real value comes from connecting AI to the work your team already does — emails, tasks, documents, CRMs, calendars, e-commerce data, support tickets, and reporting. We design workflows that are useful, controlled, and built around your business rules.

A workshop of AI agents and engineers at multi-monitor workstations
Tool-using Retrievable Approved
/ Services

The services that make AI useful in production.

[ Six disciplines ]

Not novelty — saving time, reducing manual errors, and giving your team better operational leverage with guardrails and human review.

01 / 06

AI Workflow Audit

We identify repetitive tasks, manual decisions, customer communication bottlenecks, and data-heavy workflows that can be improved with AI automation.

02 / 06

Custom AI Agents

Agents that reason through multi-step tasks, call tools, retrieve business context, draft outputs, and ask for approval before taking sensitive actions.

03 / 06

Internal Copilots

Give your team a private assistant trained around your processes, documents, products, policies, and operating style.

04 / 06

E-commerce AI

Product recommendation tools, product copy generation, review summarization, support triage, customer segmentation, merchandising, and data cleanup.

05 / 06

Sales & CRM Automation

Lead qualification, follow-up drafting, call summaries, task creation, pipeline updates, and alerting when high-value opportunities need attention.

06 / 06

Governance & Guardrails

Logging, permissions, approval steps, prompt/version management, data boundaries, and performance review so automation stays safe and useful.

/ What good AI looks like

Connected. Scoped. Reviewable.

Production AI is mostly engineering: how the agent retrieves context, which tools it can call, what's logged, who approves, and how you measure whether it's actually working.

  • Tool use against your real systems (CRM, Shopify, Stripe, Slack, Drive)
  • Retrieval over private documents, runbooks, and product data
  • Human approval for sensitive actions: refunds, comms, pricing
  • Full audit trail: prompts, tool calls, outputs, who reviewed what
# agent_run.log
# 09:14:02 tool_call hubspot.list_deals(stage="proposal")
# 09:14:03 retrieve policy/follow-up-rules.md
# 09:14:05 draft 14 follow-up emails
# 09:14:06 approval 3 high-value deals flagged
# 09:18:21 tool_call gmail.send_batch(n=11)
# 09:18:24 tool_call hubspot.log_activity(n=11)
# 09:18:24 done ok
/ In Production

Common automations our clients run today.

[ Where it pays off ]

The high-ROI workflows we see again and again across operations, ops, sales, and support teams.

01

Inbox Triage

Read, classify, summarize, and draft replies against your CRM context — human still hits send.

02

Document Automation

Generate proposals, summaries, reports, and meeting notes from your live data.

03

Support Triage

Tag, route, deflect, and respond to support tickets with your real knowledge base.

04

Data Cleanup

Normalize product data, fix UPC mismatches, deduplicate records, enrich missing fields.

05

Operational Alerts

Watch orders, inventory, payments, or KPIs and notify the right person with context.

06

Reporting Copilots

Ask plain-English questions of your business data and get charts, tables, and explanations.

/ Engagement

How a project runs.

Most teams start with an audit. Then we pick one workflow, ship it, and use what we learn to scope the next.

01 · Audit

Find the wins

2–5 day workflow review across teams and tools to surface the highest-ROI candidates.

02 · Scope

Pick one

Define inputs, tools, approvals, success metrics, and rollback for the first agent.

03 · Build

Ship the agent

Connected to your real systems. Pilot with one team. Log everything.

04 · Scale

Expand

Tune prompts, expand tools, add agents, and bring more workflows onto the platform.

Audit

Find five automations your team can use now.

An AI workflow audit pays for itself in the first quarter. We'll review your tools, find the wins, and tell you which ones to build first.

Book an audit Agentic coding